For SF Express delivery to Macau:

• After selecting this delivery method at checkout, customers need to enter the recipient's name and delivery address.
• Delivery includes all addresses in Macau.

For SF Express delivery to Taiwan:

• After choosing this delivery method at checkout, customers need to input the recipient's name and delivery address.
• *Due to regulations from the Taiwan Ministry of Finance, Taiwanese customers are required to provide their ID number or unified business number in the remarks section to facilitate shipment.

For international express delivery to the United States / Canada / United Kingdom / Australia / Malaysia / Singapore / or other overseas destinations:

• After selecting this delivery method at checkout, customers need to enter the recipient's name and delivery address, with shipping fees calculated automatically at checkout.
• *Customs declaration reason: Gift | Value: 2 USD per item.
• Please note: In case of delivery disruptions due to epidemics, the items will be stored in the warehouse until import is permitted in the area, or they may be sent via regular mail.

For parcel tracking:

For orders in Hong Kong / Macau and Taiwan, once the items are dispatched, customers will receive a "Shipped" notification email from us. This email will contain the SF Express tracking number. Customers can enter this tracking number on the SF Express website to monitor the latest delivery status. Typically, customers can check the delivery status on the SF Express website within two hours of receiving the "Shipped" notification email.

SF Express Tracking Link: Click Here
SF Express (Hong Kong) Inquiry Phone: +852-2730 0273
SF Express (Macau) Inquiry Phone: +853-2873 7373
SF Express (Taiwan) Inquiry Phone: +886-2 2192 6063

Delivery FAQ:
What should I do if I don't receive a SF Express pick-up notification text message?

When SF Express sends out text messages, customers may be in locations with weak or no signal on their phones, leading to them not receiving the pick-up notification text. If within two days of receiving our "Shipped" notification email, you have not received a text from SF Express, you can directly call the SF Express hotline at 2730 0273. Once connected, press 1 for Chinese, then press 3 to speak to a customer service representative. Provide your SF Express tracking number and confirm your phone number. Ask them to resend the text to your phone. You can find the SF Express tracking number in the middle of our "Shipped" email.

SF Express Shipping

• SF Express (Group) Limited delivers directly to your doorstep
  Shipments are made from Monday to Saturday (closed on Sundays and public holidays)

** All charges are subject to SF Express
SF Express has different delivery times for different areas. Deliveries to commercial buildings are typically completed within one to two working days, while non-commercial buildings or remote areas may require additional working days for delivery.
If customers inquire or request specific delivery dates or times before or after placing an order, we will promptly convey this to SF Express. However, SF Express cannot guarantee the actual delivery time. We will do our best to arrange shipments efficiently;
Nevertheless, the delivery time of goods may be affected by individual regional delivery regulations, customs, logistics arrangements, weather, and local or Hong Kong public holidays. We have no binding obligations and do not assume any legal responsibility for losses resulting from delays.

If you would like to know more about the delivery services provided by ANTICHK's partnering courier companies, here is some additional information:

Courier Companies Partnered with ANTICHK:

1. Hongkong Post Services
2. SF Express (Group) Limited
3. GOGO BUSINESS Personal Delivery Service

International Order Shipping Time:
Once an order is confirmed, we will promptly dispatch the goods. Orders are typically handed over to the courier company within 4 working days and are expected to be delivered within approximately 4-14 working days. Most international orders are delivered within 7-14 working days. In some areas of Canada, delivery time may require an additional 2-3 working days. For standard mail, delivery dates vary based on postal regulations specific to each region.

Large items may be shipped by sea depending on the order promotion.

Shipping Insurance Responsibility:
For all items dispatched by our company, we bear the shipping risk. It is our responsibility to ensure that the items reach your doorstep, protecting the safety of your shipment and providing you with the utmost assurance. We appreciate your trust.

We will rely on postal agency tracking displays and provide you with the tracking number via email.

If you wish to learn more, please refer below for additional information.

1. Hong Kong / Macau:

   • Upon order confirmation, we will promptly deliver the goods. Orders are typically delivered to the courier within 4 working days, and the dispatch period will be based on the longest working days for dispatch (excluding Saturdays, Sundays, Hong Kong, and local public holidays). It takes an additional 2 to 3 working days from warehouse shipment to customer receipt.
   • Delivery Company: SF Express (Group) Limited delivers directly to your door.
   • SF Express dispatches from Monday to Saturday (rest on Sundays and public holidays).
   • SF Express has varying delivery times for different regions. For delivery to commercial buildings, it usually takes 1 to 2 working days, while non-commercial buildings or remote areas may require additional working days for delivery.
   • Customers can inquire before or after placing orders for specific delivery dates or times. While we will relay this to SF Express promptly, they cannot guarantee actual delivery times. We will make every effort to efficiently arrange dispatch. However, delivery times are subject to individual regional shipping regulations, customs, logistics arrangements, weather conditions, and local or Hong Kong public holidays. We are not bound and do not assume any legal responsibility for losses due to delays.

2. Taiwan:

   • Upon order confirmation, we will promptly deliver the goods. Orders are generally delivered to SF Express (Group) Limited within 4 working days for direct home delivery. It takes an additional 2 to 3 working days from warehouse shipment to customer receipt (excluding Saturdays, Sundays, Hong Kong, and local supplier public holidays). Currently, we only deliver to the address specified in Taiwan.

3. Other Regions:

   • Upon order confirmation, we will promptly deliver the goods. Orders are typically delivered to the courier within 7 days, with the dispatch period based on the longest working days. The time from warehouse shipment to customer receipt depends on the shipping method and location.
   • For electrical items, our standard shipping is by sea freight,  saving on international shipping costs. Allows for convenient delivery from home, reaching even as far as Northern Europe. We deliver to selectable regions, with transportation times generally dependent on the location. For places like Singapore, it may take about twenty days, while more distant areas like Northern Europe may require forty to ninety days. Customers can also choose to expedite delivery by paying extra for express delivery, which can arrive in seven days (depending on the sending situation of E-EXPRESS or EMS from the postal service). Standard and economical options at checkout for easy customs clearance typically involve no additional fees for door-to-door delivery.

4. Consolidated Orders:

   • If a customer purchases 2 or more orders with the same address and phone number, we may combine orders for simultaneous delivery to ensure that customers receive all ordered items at the same time.

5. Tracking Number:

   • We only ship items using courier services. Each order will be pre-assigned a tracking number. When the item is shipped, you will receive an email from us containing the tracking number. You can find the tracking number in your order and follow the link to track the shipment.

6. Import Duties:

   • Customers are responsible for paying customs duties, import taxes, goods and services tax, value-added tax (VAT), or other import sales taxes. Customers must pay these fees upon receiving the goods. Customs regulations vary by country or region, and we cannot guarantee or determine whether import sales taxes are required for every shipment. For inquiries regarding import sales taxes, please contact your local customs department. Customers may also need to pay additional fees such as administrative or processing fees, which are part of customs duties and customs procedures. Customers must pay these fees to the relevant courier company upon receiving the shipment. If customers refuse to accept the shipment for personal reasons, including refusing to pay customs duties and taxes, inability to provide the necessary documents, or other related reasons, we will not issue refunds or re-deliver the refused orders.

7. Goods Delivery:

   • When shipping goods, we will email you for final inspection before dispatching the products.
   • All items are shipped directly from Hong Kong.
   • We take full responsibility for shipping guarantees. If goods are lost during shipment, we will bear full responsibility.

8. Shipping Insurance Responsibility:

   • For all items shipped by our company, the shipping risk is our responsibility. We are obligated to ensure that the goods reach your home safely, providing maximum security for your shipments.
   • All shipping status is based on postal tracking. Once the status shows successful delivery, our company's responsibility is considered fulfilled.
   • We do not accept claims of non-receipt based solely on the tracking information showing successful delivery.
   • In case of fraud, our company will communicate with local judicial authorities and take appropriate actions, including blacklisting.

This information outlines the delivery costs and times for different regions and the responsibilities regarding shipping, tracking, import duties, and shipping insurance for orders placed with our company.